Terms of Service

Version 1, last updated: 12 November 2026

General provisions

These Terms of Service set out the rules for using the CapyWeek app and are the terms of a service provided by electronic means. The service provider is EnviHub Danilo Laković, ul. Gen. Józefa Longina Sowińskiego 46/1c, 40-018 Katowice, NIP 6772246431, REGON 369488406 ("Provider"). Contact: support@capyweek.com.

The Terms are made available free of charge before the agreement is concluded, in the app and at capyweek.com/en/terms, in a form you can download, save and print.

Definitions

• App - the CapyWeek mobile app.
• User - a person aged 18 or older who has created an account in the App.
• Family - a group of Users and children that are covered together in the App.
• Parent - one of the two Users who hold the parent places in a Family. A Parent is identified only by that place, never by gender.
• Other parent - the other of the two Users who hold the parent places in the same Family.
• Observer - a User added to a Family with limited visibility and without a parent place.
• Court order - a court decision or settlement that sets out how care of a child is exercised.

Types and scope of the services

The Provider offers the following services by electronic means:

• working out a care calendar from the Court order rules entered by the Parents;
• managing family events;
• requesting exceptions to the schedule and having the Other parent approve them;
• handoff checklists for when a child changes homes;
• reminders and notifications;
• optional syncing of the calendar with a calendar on your phone;
• data export and account deletion.

At the time these Terms are published, using the App is free of charge.

The App is not legal advice

CapyWeek is an organising tool, not legal advice. The calendar in the App does not replace the Court order and is not legally binding. The Court order stays authoritative. If the calendar in the App differs from the Court order, the Court order applies. For legal matters, consult a lawyer.

Technical requirements

To use the App you need a phone running Android 7.0 or newer, an internet connection to sync data, and an email address or a Google account.

The account

• You must be 18 or older to create an account.
• One person may have one account.
• The data you give must be accurate and up to date.
• You keep access to your account safe and do not share your sign-in details with anyone.
• The service agreement is concluded when you create an account and accept these Terms and the Privacy Policy.

Family, invitations and parent places

Every Family has two parent places. The first is held by the person who creates the Family. The second starts vacant and is taken by the person who first redeems an invitation. When both places are taken, no further parent can join. Observers see a limited part of the Family's data and never see children's health details.

A member can be removed from a Family, and any member can leave it. A parent place whose holder deletes their account is held for them during the grace period, and the Other parent can release it earlier. A place never depends on who created the Family, who prepared the schedule or who invited whom.

Prohibited content and conduct

You must not:

• enter unlawful or abusive content, or content that infringes the rights of third parties;
• enter data of people who are not part of your Family in CapyWeek;
• impersonate another person;
• disrupt the App, try to reach other people's data or get around its protections;
• use the App to harass the Other parent.

Complaints

You can file a complaint by email to support@capyweek.com. Describe the problem, give the email address linked to your account and, if you can, the steps that lead to the error. We will reply to a complaint within 14 days of receiving it.

Termination

You can end the agreement at any time by deleting your account in the App (Settings, Account section). The account is locked and, after a 30-day grace period, your data is deleted as described in the Privacy Policy. During the grace period you can cancel the deletion.

The Provider may terminate the agreement for good cause, in particular for a serious breach of the Terms, after first asking you to stop the breach, unless the breach is so serious that asking would be inappropriate.

Changes to the Terms

When we change the Terms in a material way, we publish a new version and ask you to accept it in the app before you keep using it. Minor editorial fixes only change the last updated date.

Liability

The Provider takes care that the App works properly but does not guarantee that it will run without interruption or errors. The Provider is not liable for the consequences of relying only on the calendar in the App instead of the Court order, or for content entered by Users. None of this excludes or limits liability that cannot lawfully be excluded or limited towards a consumer.

Consumer rights and disputes

As a consumer you have the rights given by consumer protection law, including rights about the conformity of a digital service with the agreement. You can settle a dispute amicably, for example with the help of a county or city consumer ombudsman or before a permanent consumer arbitration court. Information about out-of-court dispute resolution is available on the website of the Office of Competition and Consumer Protection. You can also use the online dispute resolution platform provided by the European Commission.

Governing law

Polish law governs the agreement, without affecting the rights a consumer has under the mandatory provisions of the law of their place of habitual residence.

Contact

For anything about the App, write to support@capyweek.com. For personal data matters, write to privacy@capyweek.com.